Page Highlights

Learn how to optimise your Google My Business listing to enhance your local visibility and attract more customers.

How to Optimise Your Google My Business Listing for Better Local Visibility

Hello, I'm Lucy Hall, and today I'm excited to guide you through optimising your Google My Business (GMB) listing. A well-optimised GMB listing can significantly enhance your local visibility, attracting more customers and helping your business thrive.

Claim and Verify Your Business

The first step in optimising your Google My Business listing is to claim and verify your business. This process ensures that you have control over the information displayed about your business. To do this, visit the Google My Business website, search for your business, and follow the prompts to claim it. Verification typically involves receiving a postcard with a verification code sent to your business address.

Complete Your Business Profile

Once your business is verified, it's essential to complete your profile thoroughly. This includes adding your business name, address, phone number, website, and business hours. Ensure all information is accurate and consistent with your other online listings to avoid confusion.

Choose Appropriate Categories

Selecting the right categories for your business is crucial. Categories help Google understand what your business is about, making it easier for potential customers to find you. Be specific and choose categories that best represent your services or products.

Add Photos and Videos

Visual content plays a significant role in attracting customers. Add high-quality photos and videos of your business, products, and services. This not only makes your listing more appealing but also helps build trust with potential customers.

Encourage Customer Reviews

Customer reviews are a powerful tool for improving your local visibility. Encourage your satisfied customers to leave positive reviews on your Google My Business listing. Respond to reviews, both positive and negative, to show that you value customer feedback and are committed to improving their experience.

Use Posts to Engage Customers

Google My Business allows you to create posts to share updates, offers, events, and more. Use this feature to engage with your customers and keep them informed about what's happening in your business. Regularly posting can also help improve your ranking in local search results.

Monitor and Analyse Performance

Regularly monitoring and analysing your GMB performance is essential for continuous improvement. Use the insights provided by Google My Business to understand how customers are interacting with your listing. Pay attention to metrics like views, searches, and actions taken on your listing. This data can help you make informed decisions about your optimisation efforts.

Keep Information Up-to-Date

Ensure that all information on your GMB listing is always up-to-date. This includes your business hours, contact information, and any other relevant details. Keeping your listing current helps maintain trust with your customers and ensures they have the most accurate information about your business.


Optimising your Google My Business listing is a critical step in enhancing your local visibility and attracting more customers. By following these tips, you can create a comprehensive and engaging GMB profile that stands out in local search results. Remember, a well-maintained GMB listing not only helps potential customers find you but also builds credibility and trust in your business. Happy optimising!

Specialising in lifestyle and health, Ella Hall writes about wellness trends and how they intersect with daily life.

Stay In Touch

Get instant prices in Now

Compare prices for in now